FAQ

Original Footwear is the manufacturer of Altama, Original S.W.A.T. and Smith & Wesson® Footwear. We are offering our closeout boots as well as any of our B-grade classified boots to you for the lowest prices.

What is a B-grade?

A B-grade is a product that we can not sell for full retail value for a specific reason. Including but not limited to:

1. The boots are fine, but the box was damaged

2. The boot came in with a cosmetic flaw

3. The boot is a closeout item

What can I expect to receive?

Awesome boots that may or may not be in a damaged box or have a slight cosmetic flaw.

What if they don't fit/I don't like them?

Because of the massive discount, all sales are final. No exchanges/refunds will be offered.

What if they have a defect?

The boots may or may not have a defect, all sales are final. No exchanges/refunds will be offered.

How much is shipping?

Due to the deep discounts on Clearance items, we do have to charge freight based on Fed Ex Ground prices for each order.

Do promo codes apply?

No, promo codes are not valid on this site.

Where is my order?

Please contact Customer Service at info@originalfootwear.com or 888.476.7700 if you have a question or concern about your order.

Where do the boots ship from?

All boots ship from our warehouse in Morristown, TN.